• 2020-01_LP_DYO_M20_carousel_leveledupskincare

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• Q15: When and how will I be notified about my Birthday privilege? When can I activate my Birthday discount?

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• Q16: If I did not include my DOB in my membership profile, will I be able to activate my birthday privilege?

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• Q17: How do I accumulate loyalty points?

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• Q18: When and How can I redeem my points?

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• Q19: What can I redeem my points for?

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• Q1: How do I join as a Club member?

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• Q20: Do my points have an expiry date?

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• Q21: If I have leftover points after redemption, will they remain in my membership account?

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• Q22: Can I extend my points validity after it expires?

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• Q23: How can I check my points balance?

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• Q24: How will I be notified when I accumulate sufficient points to redeem for products?

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• Q25: Aside from Welcome Voucher, Birthday Privilege, and Loyalty Points program, what other perks do I enjoy as a member?

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• Q26: Will I receive my Welcome Voucher and Birthday privilege notifications if I did not opt-in for SMS communications?

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• Q2: When will my Club membership be activated?

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• Q3: How will I be notified about my Club membership?

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